Contact information

Effective date / last updated: 8 September 2026

We answer every email, usually within one business day.

Email: support@ourfamilyangel.com

Support hours:

Monday to Friday, 9:00 AM to 5:00 PM ET

Please include your order number in the first email; it is the fastest route to an answer. For returns write "Return", for warranty write "Warranty", for a shipping claim write "Shipping claim", and to cancel a membership write "Cancel VIP".

You can also write to us by mail at Artilerijas iela 19-31, Riga, Latvia, LV-1001.

Seller of record: RVS Commerce SIA, Artilerijas iela 19-31, Riga, LV-1001, Latvia. Reg. No. 40203766164, VAT LV40203766164.